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FAQ (Frequently Asked Questions)

What is a GoldSaver Account?

A GoldSaver Account is an account that you can use to purchase a specific amount of gold each month from as little as $100 per month. You can find full details on our GoldSaver page.

How Do I Buy Gold?

 Buying gold with GoldCore is very safe & straightforward. It can be done in 4 easy steps completed in minutes. 

  1. Open an account
  2. Select your coins or bars
  3. Select your payment method
  4. Receive your bullion by insured courier or choose to have it stored in specialised high security vaults

You can find the full details here – How to Buy Gold

What are Perth Mint Certificates?

 Perth Mint Certificates are a way of purchasing gold from the Perth Mint of Western Australia, which is owned by the Government of Western Australia. They issue investors with a certificate that evidences the amount of ounces that they hold on your behalf. More information can be found on our Perth Mint Certificates product page.

How Do I Sell My Bullion?

If you have bought your bullion with GoldCore then we will buy it back from you. We also buy bullion that has been bought elsewhere, subject to checks.

What is Two-Factor Authentication (2FA)?

Two-factor authentication (2FA) is a security measure that requires two forms of verification before granting access to an account. It typically combines something you know (like a password) with something you have (like a mobile device to receive a code) for added security.

What is GoldCore’s Fee Schedule?

The following is a list of standard fees charged by GoldCore for administration of accounts and related activities. We make every attempt to keep our fees as low and as reasonable as possible for our clients. Please note that the following fees are subject to change and to revision based on individual circumstances.

Precious Metal Storage Charges – Annual Storage Fees

Gold, Platinum, PalladiumAsset ValueSilverAsset Value
1%< $100,0001%< $100,000
0.79%$100,000 – $250,0000.95%$100,000 – $250,000
0.69%$250,000 – $500,0000.85%$250,000 – $750,000
0.59%$500,000 – $750,0000.75%$750,000 +
0.49%$750,000 +

Administrative Charges

Charge NameChargeDescription
Extra administrative assistance$150Processing of nonstandard company set up and review of documentation
Postage$30Postage of paper-based correspondences
Wire Transfer Fee
Same Day Payment Requests(Same day infers same day release when available for payment. It does not infer the same day as when the trade is placed)
IRL – AIB to AIBn/a AIB to AIB are same day but if requested same day below charge will apply
IRL – AIB to other Irl/SEPA Bank€12.70
To non SEPA Banks€22.50 equivalent
Standard Payment RequestGoldCore reserves the right to apply a €20 or equivalent fee on the return of funds to a client account. Where an amount smaller than the fee is requested the fee may consume the full proceeds. In that case the account balance will be voided and no payment made. Where the client does not proceed with the voided the balance will remain on account until such time as there are further trades on account or the account falls dormant
Inbound Shipments(Incorporates stock in and verification costs)
Metal value < €10,000 or equivalentCharge of €100 or equivalent
Metal value > €10,000 or equivalentCharge is 1% of the current market value of the underlying metal
Metal Value > €500,000Please contact our client services team to discuss your options
Requested Shipment out from storage Requests(costs excluding stock out fee, prices include insured delivery up to point of signature)
From UK depository to Great Britain£50 per package containing $50,000 value of metal or 500 oz of silver coins
From UK depository to Ireland€90/£75 per package containing $50,000 value of metal (Gold Only. SIlver will incur VAT)
From Irish depository to Great Britain/ EU mainland€90/ £75 per package containing $50,000 value of metal (Gold Only. SIlver will incur VAT)
Irish depository to Ireland€60 per package containing $50,000 value of metal or 500 oz of silver coins
Stored Metal
Movement between depositoriesWhere GoldCore can facilitate an in-specie transfer of assets between two different depositories the stock out/in fees along with an administrative charge of $80 will apply. If the requested transfer is below $100,000 GoldCore will process the request on a basis of first availability with no obligation to complete. Otherwise, a quote from specialist high value carriers will be sought. Where the requested transfer value is more than $100,000 GoldCore will retrieve a quote from specialist high value carriers to transfer the metal from the requested depositories.  Due to the nature of these couriers the minimum cost will be $3,500.  Where GoldCore can use alternate less secure couriers the transfer will be at the client’s risk.
External Audit RequestWhen a client wishes to have a 3rd party auditing firm inspect their metal that 3rd party entity must be vetted by the storage provider beforehand.  The Storage Service provide will have the ultimate say in whether they will allow such 3rd party access to the facility. Where this is the case the service provider will offer instructions and direction on how to proceed. Fee of $120 per part hour will be incurred by the client per guard accompanying the auditors. (Usually there is a minimum of 2 guards present) Administration Charge of $150 will apply to arrange and coordinate the appointment. Metal can only be removed from the premises with a minimum hour notice period.
Request to inspect metalWhere the service provider allows GoldCore can arrange a viewing of your metal at the storage provider’s guest room.  Your metal must remain in plain sight while handling. No metal can be removed without been previously released by GoldCore Fee of $120 per part hour will be incurred by the client per guard accompanying the viewing. Details of the visit with be disclosed and required before arranging a visit to the vault. Visits are strictly by appointment only and walk in will not be entertained
Release from storage$40 Release of single product type from sub account for shipment or transfer to separate sub account.
Ancillary ServicesRequest for Photo of stored assets:      $120 per metal type Request of coin date verification:          $120 minimum plus $50 per coin type and increments of $50 per tube

US Fee Schedule

The following is a list of standard fees charged by GoldCore for administration of accounts and related activities. We make every attempt to keep our fees as low and as reasonable as possible for our clients. Please note that the following fees are subject to change and to revision based on individual circumstances.

Precious Metal Storage Charges – Annual Storage Fees

Gold, Platinum, PalladiumAsset ValueSilverAsset Value
1%< $100,0001%< $100,000
0.79%$100,000 – $250,0000.95%$100,000 – $250,000
0.69%$250,000 – $500,0000.85%$250,000 – $750,000
0.59%$500,000 – $750,0000.75%$750,000 +
0.49%$750,000 +

Administrative Charges

Charge NameChargeDescription
Extra administrative assistance$150Processing of nonstandard company set up and review of documentation
Postage$30Postage of paper-based correspondences
Wire Transfer FeeCharge
Standard Payment Request$10
Urgent$30
Inbound Shipments(Incorporates stock in and verification costs)
Metal value < $10,000 or equivalentCharge of €100 or equivalent
Metal value > $10,000 or equivalentCharge is 1% of the current market value of the underlying metal
Metal Value > $500,000Please contact our client services team to discuss your options
Requested Shipment out from storage(costs excluding stock out fee, prices include insured delivery up to point of signature)
From UK depository to Great Britain£50 per package containing $50,000 value of metal or 500 oz of silver coins
From UK depository to Ireland€90/£75 per package containing $50,000 value of metal (Gold Only. SIlver will incur VAT)
From Irish depository to Great Britain/ EU mainland€90/ £75 per package containing $50,000 value of metal (Gold Only. SIlver will incur VAT)
Irish depository to Ireland€60 per package containing $50,000 value of metal or 500 oz of silver coins
From a USA or Canadian based depository$100 per package containing $50,000 value of metal or 500 oz of silver coins
Vault Related Fees
Movement between depositoriesWhere GoldCore can facilitate an in-specie transfer of assets between two different depositories the stock out/in fees along with an administrative charge of $80 will apply. If the requested transfer is below $100,000 GoldCore will process the request on a basis of first availability with no obligation to complete. Otherwise, a quote from specialist high value carriers will be sought. Where the requested transfer value is more than $100,000 GoldCore will retrieve a quote from specialist high value carriers to transfer the metal from the requested depositories.  Due to the nature of these couriers the minimum cost will be $3,500.  Where GoldCore can use alternate less secure couriers the transfer will be at the client’s risk.
External Audit RequestWhen a client wishes to have a 3rd party auditing firm inspect their metal that 3rd party entity must be vetted by the storage provider beforehand.  The Storage Service provider will have the ultimate say in whether they will allow such 3rd party access to the facility. Where this is the case the service provider will offer instructions and direction on how to proceed. Fees of $120 per part hour will be incurred by the client per guard accompanying the auditors. (Usually there is a minimum of 2 guards present) Administration Charge of $150 will apply to arrange and coordinate the appointment. Metal can only be removed from the premises with a minimum hour notice period.
Request to inspect metalWhere the service provider allows GoldCore can arrange a viewing of your metal at the storage provider’s guest room.  Your metal must remain in plain sight while handling. No metal can be removed without been previously released by GoldCore Fees of $120 per part hour will be incurred by the client per guard accompanying the viewing. Details of the visit will be disclosed and required before arranging a visit to the vault. Visits are strictly by appointment only and walk in will not be entertained
Release from storage$40 Release of single product type from sub account for shipment or transfer to separate sub account.
Ancillary ServicesRequest for Photo of stored assets:      $120 per metal type Request of coin date verification:          $120 minimum plus $50 per coin type and increments of $50 per tube

How Do I Buy Silver?

Buying silver with GoldCore is very safe & straightforward. It can be done in 4 easy steps completed in minutes. 

  1. Open an account
  2. Select your coins or bars
  3. Select your payment method
  4. Receive your bullion by insured courier or choose to have it stored in specialised high security vaults

You can find the full details here – How to Buy Silver 

What is GoldCore’s Communications Disclaimer?

Disclaimer: The information in this document, and any document containing a link to this page, has been obtained from sources, which we believe to be reliable. We cannot guarantee its accuracy or completeness. It does not constitute a solicitation for the purchase or sale of any investment. Any person acting on the information contained in this document does so at their own risk. Recommendations in this document may not be suitable for all investors. Individual circumstances should be considered before a decision to invest is taken. Investors should note the following: Past experience is not necessarily a guide to future performance. The value of investments may fall or rise against investors’ interests. Income levels from investments may fluctuate. Changes in exchange rates may have an adverse effect on the value of, or income from, investments denominated in foreign currencies.

GoldCore is committed to complying with the requirements of the Data Protection Act. The information you provide will remain confidential and may be used for the provision of related services. Such information may be disclosed in confidence to agents or service providers, regulatory bodies and group companies. The details you are being asked to supply may be used to provide you with information about other products and services either from GoldCore or other group companies or to provide services which any member of the group has arranged for you with a third party. If you do not wish to receive such contact, please write to the Marketing Manager – GoldCore Ltd, No. 1 Cornhill, London EC3V 3ND, ENGLAND marking the envelope ‘data protection’.